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<title>Meshly - aki's  posts  tagged with awareness </title>
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<pubDate>Wed, 07 Jan 2009 22:42:04 +0000</pubDate>
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		<title>Research Says: "Customers Aren't Happy With Your Call Centers"</title>
		<link>http://www.meshly.com/post/research_says_customers_arent_happy_with_your_call_centers</link>
		<comments>http://www.meshly.com/post/research_says_customers_arent_happy_with_your_call_centers#comments</comments>
		<pubDate>Wed, 13 Jun 2007 13:14:12 +0000</pubDate>
		<dc:creator>aki</dc:creator>
		<description><![CDATA[Like u needed a survey to tell you...more interesting take-away: &quot;News travels fast - The study also found that, in the age of the internet, the way calls are handled is one of the fastest-spreading pieces of news about a company. If it&#039;s bungled, consumers are going to leave the company, said Sheri Teodoru, partner and program director, CFI Group, Ann Arbor, Mich., which headed the study. &quot;And they&#039;re not just going to leave. ... They&#039;re going to tell their friends about it.&quot; <br><br>]]></description>
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		<title>Politics 2.0:China Sentences Its Former FDA Head to Death</title>
		<link>http://www.meshly.com/post/politics_20china_sentences_its_former_fda_head_to_death</link>
		<comments>http://www.meshly.com/post/politics_20china_sentences_its_former_fda_head_to_death#comments</comments>
		<pubDate>Sun, 03 Jun 2007 20:35:42 +0000</pubDate>
		<dc:creator>aki</dc:creator>
		<description><![CDATA[Now this is what I call ACCOUNTABILITY! <br><br>]]></description>
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